It is important for customers to realize that Chegg does not own the content in its store. Chegg sells textbooks produced independently by different publishers under their brand names. Chegg does not produce, store or have copies of any course material its customers may be renting. Chegg currently offers more than 2 million textbooks and works with publishers to add new titles every year. Chegg also sells study aids such as flashcards, which are made by third parties and not Chegg itself. Chegg’s business is based on renting content from multiple sources that the company then resells to customers.

Chegg is a service that provides access to digital materials used for educational purposes only. The tools provided through Chegg help students learn how to succeed in their classes, but they do not replace the need for an actual classroom experience in college courses or other training programs. Chegg works hard to provide fast and accurate answers to questions posted about Chegg services, but not every query can be answered. Chegg usually responds within 36 hours or less, but how quickly customers receive help depends on how busy Chegg is at the time as well as what is being asked. Chegg encourages students to check the status of their orders frequently so they are aware of any developments that may occur during the shipping process such as an expected delivery delay.

The Chegg website provides customers access to digital textbooks for affordable rental prices from $8 per month. Chegg also offers live support for students who need assistance related to homework help forums or textbook order questions. Chegg guarantees satisfaction with its products or will offer a replacement book or refund if there is a problem with the Chegg version of the textbook as long as Chegg is notified within 30 days. Chegg offers free returns for students who are unhappy with their purchase or returns for those who decide they need to cancel Chegg services before the end of their monthly rental period. Customers can also receive help by visiting Chegg’s support center using a computer, tablet or smartphone.

That means that any personal information is removed from the account. Usage of the account will not be available, but if you posted any questions on the site then those posts remain public. However, anything on your posts that may have contained personal information has been deleted.

When a user requests to delete their account, Chegg sends an email to the address that is provided.

In a recent study, most of the 52 students interviewed said they used Chegg to cheat on homework assignments.

We may disclose your personal information if you are part of an investigation into academic misconduct.

Chegg’s 14.95 monthly fee is worth it for its access to step-by-step textbook solutions and tutorial videos for over 22,000 books.

Based on our analysis, it appears that Chegg is distributing an unreasonable number of assignments for profit with reasonable knowledge that they will be submitted to colleges by other people. The distribution of any post-secondary assignment for a profit in many US states without explicit permission from the college violates CRIMINAL laws; while not only being unethical, this behavior technically constitutes a crime.

Does Chegg give out an IP address?

Chegg does not give out IP addresses.

There is no one definitive way to become anonymous on Chegg. Some users have had success using a proxy or VPN, while others have simply created a new account with a different email address.

Yes, professors can track IP addresses. They can do this by using software that logs the IP addresses of devices that connect to the campus network. This software can also be used to track the websites that students visit and the files they download.

Colleges can track IP addresses, but they typically don’t unless there is a reason to believe that the student is engaging in academic dishonesty. For example, if a student is submitting work that is not their own, the college may investigate the source of the plagiarized material by tracing the IP address from which it was submitted.