If you want to keep your AWS account active, you must pay your bills on time. The platform will allow for small delays in payment, but after that, your account will be canceled. When you don’t pay your charges for three months in a row, the suspension is generally activated.
If your account is canceled, you’ll get several emails from AWS to settle the outstanding balance. After two months, if you don’t pay, they will first suspend your account and then terminate it (erase all data).
Click Reactivate your account at the top of the Account Health web page. Follow the steps on the page to file an appeal. This might include a strategy for action or other supporting documentation. For additional information, see Make a plan of action to restore selling rights.
THEN – Write an appeal response to the suspension.
