If you still can’t access your account, contact PayPal customer service. To contact PayPal by phone or email, go to the bottom of the PayPal home page and click on the “Contact Us” button. You may also chat with a live representative or seek assistance from PayPal’s community members.
After a certain amount of time without logging in or making any purchases, PayPal will close an account.
If you’ve closed a PayPal account and are considering establishing a new one, you’ll be able to utilize the same email address that was used on the previous one.
However, PayPal accounts do not have a limit on how long they are active. Is this message meant to be addressed to you by the first and last names on your PayPal account? Because we communicate with our clients using their first and last name on the PayPal account, it is most certainly not from us if it refers to you as “Account Holder”
To reactivate your PayPal account that has been suspended, you must first log in to your PayPal Business account and navigate to the Resolution Center to view information about why PayPal shut it down. On that website, you’ll discover all of the necessary data to unsuspend your account.