If your account has been locked, this means that it is temporarily disabled and you will not be able to log in. The most common reason for an account being locked is if a spammer tries to access your account by guessing your password. In order to unlock your account, you must provide the email address associated with the account or answer a security question correctly.

There are a few ways you can unlock your PC. If you have a Windows 10 PC, then you can use the password to log in. Alternatively, if you have a Windows 8 or 7 PC, then you can use the key on your keyboard to unlock it.

Click the Windows menu in the lower left corner of your screen.Open Settings and select Accounts.Select Sign-in options.Select Other accounts and click Add another account.Type in your password for this account, type in a username, and click Next.Your Windows 10 account will be unlocked after you enter the password for the second account.