If you have multiple Fitbit devices connected to your account, you can remove a single device at a time. However, if you wish to remove an entire group of devices (all that are currently on your account), please contact Customer Support at [email protected] For security purposes, we may request identification before complying with the removal of all connected devices.
How do I know if my Fitbit device is online?
You can check which Fitbit devices are currently online by tapping the icon in the upper right-hand corner of the Dashboard that looks like three dots stacked vertically. This will open up a list showing how many devices are currently syncing and which ones aren’t. By default only active (online) devices are shown, so if you have a large list of devices to scroll through it’s helpful to look at the bottom of your list and see which ones are offline.
Do I need to delete my device from each Fitbit tracker separately, or only once?
If you have multiple devices paired with your account such as multiple Fitbit One trackers, you do not need to delete each one individually from the list of Devices on your Fitbit dashboard. You can view all of them together by tapping the icon in the upper right that looks like three stacked dots. This will open up a full list of your active and inactive devices. You can then choose to remove either just those that are currently syncing (the active ones) or all at once (all connected).
For a Charge 3, Charge 4, Ionic, or Versa tracker, go to Settings > About > Factory Reset or Clear User Data.
Open the Fitbit app. Tap ☰ at the top of the screen to choose your device from a list. Hold and drag over the icon for your device, then tap Unpair. Follow by tapping Continue unpairing or Erase this device? Confirm that you want to delete your account information with two more taps on Unpair, then quit the app altogether.
Yes, as long as one has synced their Fitbit with the app. The device will record people’s daily fitness activity and provide stats on it to them once logged in to the account.
Before you give your Fitbit device or return it, make sure to erase everything.
Yes, a Fitbit can be connected to two accounts. To do this, you’ll need to create a new account and then connect your Fitbit to that account.
To remove Fitbit from your computer, you will need to uninstall the software. On a Windows computer, you can uninstall the software by going to Programs and Features in the Control Panel and selecting Fitbit. Then, click Uninstall.
To unpair your Fitbit versa, open the Settings menu on your device. Scroll down and select Bluetooth. Tap the gear icon in the top right corner and then select Unpair.
Yes, deleting the Fitbit app will also delete all data associated with the account.
To unpair your Fitbit versa 2:Open the Fitbit app and tap the Versa icon in the top left corner of the screen.Tap the Settings gear icon in the top right corner of the screen.Tap Devices > [device name] > Unpair.Tap Yes, unpair to confirm.
To reset your Versa 3 Fitbit, press and hold the button on the left side of the device for about 10 seconds. A confirmation message will appear on the screen, and your tracker will restart.
