To report an inappropriate review on your Business Profile, contact Google and request that the review be removed or deleted. Google is able to delete comments that violate its guidelines.
You can appeal a negative review if you can solve the customer’s problem. If these don’t work, you may always tweet to Google’s small company department. Furthermore, you can make a formal legal request for Google to remove the material if it is illegal or defamatory.
Businesses may eliminate phony Google reviews in four ways: Request that the problematic review is deleted from the original author’s account, Raise a flag to Google regarding any Terms of Service breaches in the complaint, Take legal action against the individual who posted the review, and.
On your company’s page, click “Settings.” Select “Edit Page” from the drop-down menu. Scroll down to the “Reviews” area and click Settings. Switch off the switch by setting it to “OFF.” Save your new settings.
