Please note that our staff is still in the process of deploying this function. This implies that because of prior account activity that violated the Acorns Program Agreement, we determined you were unable to reopen your Acorns Checking account as a result of this feature’s availability.
You can close your account by emailing us at altitude-investor-servicecontactus.altitudetrust.com. If you do so, we’ll liquidate and return any assets in your linked checking account within 3-6 business days. Please keep in mind that for tax purposes, we may issue you 1099 for your
If you’re an Acorns customer and your account is frozen, you may get in touch with customer service by phone. A support employee will ask for identifying information and offer assistance and advice to unfreeze your Acorns account.
Only one Acorn account can exist per client. At this time, we are unable to create joint accounts.
Please ensure that you’re using the most up-to-date versions of our iOS or Android programs by checking the App Store and Google Play Store. Please use our Forgot Password utility if you can’t log in or don’t recall your credentials.
