To reset a cloud camera, press the Reset button on the back of the camera. This will cause all of the settings on the camera to be restored to their factory defaults. The cloud camera does not require any human intervention to complete this process, and it only takes about 5-10 seconds before you are able to use your device again.
A blinking yellow light could mean that there’s a firmware update that needs to be installed on the Cloud Cam or that the Cloud Cam is unable to connect to your Wi-Fi network. If this status continues, please contact customer support by using the Contact Us link on the Settings page.
The pairing mode is a hardware feature that sets the camera to be able to wirelessly connect to an app. It can be found on the camera settings or by entering the wifi setting menu. The following instructions are for Android devices.
To reset your cloud edge camera, you must go into the Settings menu and select the option to Reset Camera. Once you click on this, it will ask for your Wi-Fi password. Enter your Wi-Fi password and press Yes. Your camera will reboot automatically.
A common reason for a cloud CAM to disconnect is often due to the need to update the firmware. This is not always an easy process and will require that you unplug your cloud CAM, power off your phone or tablet, and restart the cloud CAM.
Internet of Things (IoT) is a term used to describe how devices are being interconnected to enable sharing of data among them. A popular example is the networked thermostat that can adjust the home’s temperature by learning your patterns or what you’ve set it at. Connecting your cloud edge camera to WiFi would mean setting up an internet connection for the camera so it can report back its data remotely.
