How to recover Gamertag on Xbox 360 Console

Select System from the drop-down menu in Settings. Select Storage under Storage. If you don’t connect any external storage devices to your console, make sure you select Hard Drive. … Select Profiles from the drop-down menu. … To delete an Xbox profile, choose to Delete and then select one of the following: Delete Remove them (not recommended

Open the menu by pressing Start. Select “Control Panel,” then “System Settings,” and then “Memory.” Go to “Hard Drive” and “Gamer Profiles” under “Memory.” Use the left analog stick to scroll through the list of Gamertags until you locate the one you want to remove. Select

Go to Settings > System Settings > Storage and select your profile, then Delete. Select the account you wish to delete from the drop-down menu under Account. Kinect sign-in data and any locally saved game progress are lost.

Select All Devices from the Storage menu. Select all platforms. After you’ve selected one of the following, click Delete from this drop-down menu below it: Name Mr. or Ms., your name, and then Delete

Select Delete from the menu that appears, and then choose Remove. Try to resend your profile again if you still can’t download it. Unplug all of your Xbox 360’s connected devices.